SH-02: HubSpot ServiceHub 102
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Customizing Views in the Ticketing Pipeline
https://academy.greatdwellings.com/wp-content/uploads/2023/11/Navigate-through-ticketing-pipeline_-Filters-and-views.mp4
In this tutorial, team members will gain insight into:
Accessing the ticket and pipeline view.
Differentiating between list view and board view for tickets.
Utilizing and combining filters for a precise view of tickets.
Saving customized views for easy access.
Sorting tickets based on different parameters.
Basic overview of exporting tickets, editing stages, and adding automations.
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